Hello Stanley,
1) Power BI inside BC (for accounting)
Just gives visual dashboards (A/R, A/P, cashflow, revenue).
Doesn’t change accounting features — only better visuals.
2) Power BI Pro & Premium pricing
Not published in Microsoft docs.
Typical US retail (not guaranteed):
Pro ≈ $10/user/month
Premium PPU ≈ $20/user/month
3) Pay-as-you-go?
Yes, month-to-month, no long-term contract.
4) Free accounting/ERP support from Microsoft?
No.
Support comes from your Business Central Partner, or paid Microsoft support.
5) 24-hour Microsoft phone/email for BC?
Microsoft does not publish a 24/7 BC accounting support number.
Official entry point: https://support.microsoft.com
Southern California BC support
Microsoft does not provide local phone/email contacts.
You must contact your Microsoft Partner of Record.
Email response time
Depends on your partner’s SLA, not Microsoft.
Typical: 1–2 business days.
Regards,
Oussama Sabbouh
