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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Coupled data synchroni...
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

Coupled data synchronization errors

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Posted on by CU20021453-0 18
We have linked Business Central to Customer Engagement (CRM). I have many coupled data synchronization errors in Business Central. For most synchronization errors, I see no error messages like you can see in this example. Why is this? How can I resolve these synchronization errors so that they are no longer visible in the coupled data synchronization errors overview?
 
 
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Dynamics 365 general
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  • Suggested answer
    11manish Profile Picture
    11manish 418 on at
    In integration between Microsoft Dynamics 365 Business Central and Microsoft Dynamics 365 Customer Engagement, sync errors without messages occur due to:
     
    Common Causes
    • Background job failures (Job Queue)
    • Data validation or mapping issues
    • Deleted or broken coupled records
    • Permission issues for integration user
    • Limited logging (error not captured)
    How to Fix
    • Check Job Queue Log Entries (main source of real error)
    • Enable detailed logging
    • Validate field mappings and required fields
    • Verify records exist in both systems
    • Run manual sync for clearer errors

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