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24When I attempt to sync my customer list from Business Central onto Shopify, I keep getting this error that prevents any further syncing.
If requesting support, please provide the following details to help troubleshooting:
Error message:
The response from Shopify contains no JSON.
Requested: {"query":"mutation {customerCreate(input: {email: \"invoices@refuelpantry.com\", addresses: {company: \"RP-Hustiford\", address1: \"
499 Rubicon Street\", zip: \"53034\", city: \"Hustiford\", provinceCode: \"WI\", countryCode: US}}) {customer {id, addresses {id, country, province}}, userErrors {field, message}}}"}
Response:
Internal session ID:
da270701-36d5-4af4-8d48-9a2371456d10
Application Insights session ID:
43bdba0a-642e-4a84-9117-560a9fb93725
Client activity id:
c12e2c6f-af8f-47fa-a44c-450d59d75539
Time stamp on error:
2026-03-19T20:14:13.0930601Z
User telemetry id:
33afb97f-9423-41f0-9816-779c2adc1ce0
AL call stack:
"Shpfy Communication Mgt."(CodeUnit 30103).ExecuteGraphQL line 21 - Shopify Connector by Microsoft version 27.4.45366.45675
"Shpfy Communication Mgt."(CodeUnit 30103).ExecuteGraphQL line 4 - Shopify Connector by Microsoft version 27.4.45366.45675
"Shpfy Communication Mgt."(CodeUnit 30103).ExecuteGraphQL line 2 - Shopify Connector by Microsoft version 27.4.45366.45675
"Shpfy Customer API"(CodeUnit 30114).CreateCustomer line 8 - Shopify Connector by Microsoft version 27.4.45366.45675
"Shpfy Customer Export"(CodeUnit 30116).CreateShopifyCustomer line 13 - Shopify Connector by Microsoft version 27.4.45366.45675
"Shpfy Customer Export"(CodeUnit 30116).OnRun(Trigger) line 15 - Shopify Connector by Microsoft version 27.4.45366.45675
"Shpfy Add Customer to Shopify"(Report 30112)."Customer - OnAfterGetRecord"(Trigger) line 10 - Shopify Connector by Microsoft version 27.4.45366.45675
"Shpfy Customers"(Page 30107)."AddCustomer - OnAction"(Trigger) line 8 - Shopify Connector by Microsoft version 27.4.45366.45675
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