Reverse a Prepayment

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Posted on by RR-07061806-0

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Good day,

I have a PO with a prepayment. The prepayment made though is more than the value on the vendor invoice. I'm in the process of receiving and I cannot change the unit costs to match the vendor invoice.

The PO reflects the values that would match the prepayment amount.

Any thoughts, options to fix this would be appreciated, I am not seeing an option to cancel the PO and because there is no receipt I can't do a correction.

Thanks

Regards

Rosemary

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Dynamics 365 Business Central

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Andrés Arias 5,166 Super User 2026 Season 1 on at

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Hello,

The option you could normally use would be to record the receipt with the same value as the PO and record the correct supplier value on the invoice, then adjust the difference either by offsetting the excess against another invoice or by generating an internal credit note.

You could also cancel the advance payment and adjust the PO with the correct values, but this depends greatly on your processes.

I hope this helps.

Regards,

Andrés

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Teagen Boll 1,775 Super User 2026 Season 1 on at

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Have you tried receiving the PO and then manually creating an invoice and using the Get Receipt Lines function. Then you should be able to change the unit cost on that invoice. I have tested this without a prepayment so not sure if it will work with a prepayment invoice but it is worth a shot.

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OussamaSabbouh 13,640 Super User 2026 Season 1 on at

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Hello Rosemary,

Because the prepayment invoice is already posted, Business Central locks the PO lines (including unit cost), so you can’t change prices, cancel the PO, or correct anything since nothing is received yet. The clean fix is either: (1) post the final purchase invoice for the correct lower amount and then create a Prepayment Credit Memo for the excess prepayment, or (2) if nothing else is posted, first create and post a Prepayment Credit Memo to reverse the prepayment, correct the PO prices, and then recreate the prepayment correctly. You can’t adjust the PO directly once the prepayment exists.

Regards,
Oussama Sabbouh

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RR-07061806-0 995 on at

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Good day,

Thanks for all the helpful information. What I have is the posted prepayment invoice, and the respective payment.

From the information given, can I reverse the prepayment? Will that cause the prepayment invoice to appear as unpaid, and will that make the PO lines and costs available?

Regards

Rosemary

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YUN ZHU 99,544 Super User 2026 Season 1 on at

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Hi, hope the following helps.

Correct prepayments

https://learn.microsoft.com/en-us/dynamics365/business-central/finance-how-to-correct-prepayments?wt.mc_id=DX-MVP-5004336

Thanks.

ZHU

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