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Shopify Order Synchronization not working, orders to import table not populating shop code.

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Posted on by RB-09091943-0

I have the Shopify shop configured and the 30104 job runs without error in the background. AutoSync orders from Shopify is toggled, but it does not sync. On the "Shopify Orders to Import" screen the orders populate with the shop code, there is only one shop code, and that is the one code on the import orders from Shopify job and where the AutoSync toggle is toggled.

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Suresh Kulla 49,349 Super User 2025 Season 2 on at

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Shopify Order Synchronization not working, orders to import table not populating shop code.

I apologize, but it is challenging to identify the issue without reviewing the setup and debugging the process. You can also try running the process in the foreground instead of using the Job Queue and check if any errors appear. Usually if there is any mismatch or if it is not find the matching record it will not synch the records.

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YUN ZHU 90,225 Super User 2025 Season 2 on at

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Shopify Order Synchronization not working, orders to import table not populating shop code.

Hi, it is recommended to post it in the BC yammer group below, where Microsoft technicians will give you a better response.

Viva Engage : Dynamics 365 Business Central Partner Community (Formerly: Development) : Shopify Connector for Business Central : New Conversations

aka.ms/BCYammer: Dynamics 365 Business Central Partner Community (Formerly: Development)
More details: About Business Central partner community on Viva Engage (formerly Yammer)

Thanks.

ZHU

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RB-09091943-0 6 on at

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Shopify Order Synchronization not working, orders to import table not populating shop code.

@Suresh Kulla I have error logging set up and no errors are logged.

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Suresh Kulla 49,349 Super User 2025 Season 2 on at

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Shopify Order Synchronization not working, orders to import table not populating shop code.

Have you enabled Logging? If not, allow logging on the Shopify Card, and then check Shopify Log Entries for errors or issues.

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