I am evaluating Microsoft Dynamics and HubSpot as CRM options for a multi-partner civic engagement program. I'd appreciate insight from anyone who has used both platforms.
My main questions are:
- How difficult is Dynamics to learn and maintain day-to-day
- What the setup looks like for smaller teams
- How complex two-way Salesforce integration is when multiple Salesforce accounts are involved
- Any red flags or "I wish I had known this earlier? moments
- In what scenario is Dynamics the clear and better long-term choice vs when HubSpot makes more sense


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