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Small and medium business | Business Central, N...
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Error while opening customer attachments.

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Often, when a user is on the Customer Card page and clicks the Attachments action button, an error appears saying “An error occurred and the transition is stopped. Contact your administrator or partner for further assistance.” However, after clicking OK and refreshing Business Central, the error no longer appears and the attachment functionality works normally. This issue does not occur daily and happens intermittently for some users. Please give the solution for the below error.
 
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  • Suggested answer
    PRao Profile Picture
    396 on at
    Hi ,

    Could you please let us know is this issues happing in  SaaS or On-prem?
    Also Which version of Business Central you are using ?

    Please follow the below troubleshooting you may get result 

    Recently Microsoft fixed some of the issues related to Attachment in latest version. If you can upgrade your vision with latest one this issue may resolve. 

    Also please check the Permission

    Read/Insert/Modify on Table 1173 – Document Attachment

    Indirect access is NOT always enough


    Thank you !
    PRao

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