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Microsoft Dynamics 365 | Integration, Dataverse...
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SCM Agentic AI in D365 FO

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Posted on by 1,163
Hi,
 
I have configured SCM agentic AI via the below link with shared email setup.
Set up and configure the Supplier Communications Agent (production ready preview) - Supply Chain Management

There are 2 parts related to this 
1) Email is drafted for unconfirmed POs
2) A email is sent to shared email box which has PO details and that PO is showing up in the Agentic Window.
 
on pt 2 ) It was working fine until couple of days but it has stopped showing me details now , I dont see any log or any troubleshooting way to check why this part of Agentic AI is not working .

The batch job is running fine

on PO I can see the draft emails but for Vendor emails Agent nothing.
It was working previously and now its empty

on dashboard it is still showing the old 3 emails received , but I have already sent around 10 emails from last 2 days which are not showing up here.


Any idea on how to check or troubleshoot the issue would be highly appreciated.
Thanks,
VK
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