Dynamics Community Forum Thread Details

Hi, I am facing this error when synchronizing can anyone help to resolve the conflict , if requesting support, please provide the following details to help troubleshooting:

Error message:
The data could not be updated because of the following error: Table CRM Contact must be mapped to table Customer to transfer value between fields rw_ContactId and ClientID.

Internal session ID:
2a7b8060-6a63-4d30-a808-07179a9f6577

Application Insights session ID:
5e6f9ce4-af16-4acf-8543-2ce118aff7c5

Client activity id:
966d01ed-d5be-4725-bee8-d2c6e03bcc00

Time stamp on error:
2025-11-06T06:11:34.3850722Z

User telemetry id:
21af773b-ab72-429f-9802-d3b34208efe8

AL call stack:
"Integration Synch. Error List"(Page 5339)."Message - OnDrillDown"(Trigger) line 14 - Base Application by Microsoft version 26.5.38752.41466

Custom dimensions:
[{"Item1":"Call Stack","Item2":"\"CRM Synch. Helper\"(CodeUnit 5342).AreFieldsRelatedToMappedTables line 26 - Base Application by Microsoft version 26.5.38752.41466\\\"CRM Int. Table. Subscriber\"(CodeUnit 5341).OnTransferFieldData line 151 - Base Application by Microsoft version 26.5.38752.41466\\\"Integration Record Synch.\"(CodeUnit 5336).OnTransferFieldData(Event) line 2 - Base Application by Microsoft version 26.5.38752.41466\\\"Integration Record Synch.\"(CodeUnit 5336).TransferFieldData line 9 - Base Application by Microsoft version 26.5.38752.41466\\\"Integration Record Synch.\"(CodeUnit 5336).TransferField line 25 - Base Application by Microsoft version 26.5.38752.41466\\\"Integration Record Synch.\"(CodeUnit 5336).TransferFields line 8 - Base Application by Microsoft version 26.5.38752.41466\\\"Integration Record Synch.\"(CodeUnit 5336).OnRun(Trigger) line 2 - Base Application by Microsoft version 26.5.38752.41466\\\"Integration Rec. Synch. Invoke\"(CodeUnit 5345).TransferFields line 8 - Base Application by Microsoft version 26.5.38752.41466\\\"Integration Rec. Synch. Invoke\"(CodeUnit 5345).SynchRecord line 53 - Base Application by Microsoft version 26.5.38752.41466\\\"Integration Rec. Synch. Invoke\"(CodeUnit 5345).OnRun(Trigger) line 3 - Base Application by Microsoft version 26.5.38752.41466\\\"Integration Table Synch.\"(CodeUnit 5335).Synchronize line 49 - Base Application by Microsoft version 26.5.38752.41466\\\"CRM Integration Table Synch.\"(CodeUnit 5340).SynchCRMTableToNAV line 27 - Base Application by Microsoft version 26.5.38752.41466\\\"CRM Integration Table Synch.\"(CodeUnit 5340).PerformScheduledSynchFromIntegrationTable line 14 - Base Application by Microsoft version 26.5.38752.41466\\\"CRM Integration Table Synch.\"(CodeUnit 5340).OnRun(Trigger) line 24 - Base Application by Microsoft version 26.5.38752.41466\\\"Integration Synch. Job Runner\"(CodeUnit 5339).RunIntegrationTableSynch line 3 - Base Application by Microsoft version 26.5.38752.41466\\\"Integration Synch. Job Runner\"(CodeUnit 5339).OnRun(Trigger) line 5 - Base Application by Microsoft version 26.5.38752.41466\\\"Job Queue Start Codeunit\"(CodeUnit 449).OnRun(Trigger) line 18 - Base Application by Microsoft version 26.5.38752.41466\\\"Job Queue Dispatcher\"(CodeUnit 448).HandleRequest line 24 - Base Application by Microsoft version 26.5.38752.41466\\\"Job Queue Dispatcher\"(CodeUnit 448).OnRun(Trigger) line 30 - Base Application by Microsoft version 26.5.38752.41466\\"}]