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Supply chain | Supply Chain Management, Commerce
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PO Errors when trying to cancel

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I have a PO that I am trying to cancel.  All of the lines show cancelled, the delivery remainder is blank, the PO itself is cancelled. 
 
When I try to remove a line it gives the error:
  "The items are Purchased, Received or Registered."
  "
Quantity cannot be reduced because the remaining update quantity changes sign
."
 
The delete button on the PO is not available.  I cannot submit to workflow because the lines were entered wrong.  I cannot finalize the lines on the PO because the lines are not "Invoiced, or Canceled" despite the line being in the canceled state.  I cannot edit the line to 0 qty without getting the same error as above.
 
Update Line allows me to update the Delivery Remainder Qty, but registration is blanked out.  
 
As far as I can tell, this PO has not been received or invoiced.
 
The end goal is to get this PO into a cancelled state without being in draft, as the PO is showing up in the users workflow for PO's in Draft.
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  • André Arnaud de Calavon Profile Picture
    299,668 Super User 2025 Season 2 on at
    PO Errors when trying to cancel
    Hi,
     
    You mentioned that all lines and the PO is in cancelled status. The goal is to get it into a cancelled status. So you have reached the goal already, or what is the exact behavior when you mention "PO's in Draft"? Can you clarify the question with more information about the users workflow, please?

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