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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / SO Posting Error: Docu...
Small and medium business | Business Central, N...
Suggested Answer

SO Posting Error: Document No. must have a value in Gen. Journal Line: Journal Template

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Posted on by Hasi-K 4
Hi All,
 
I get this error when I try to post a sales order.
Document No. must have a value in Gen. Journal Line: Journal Template Name=, Journal Batch Name=, Line No.=0. It cannot be zero or empty.
 
I checked with different items and customers, but it's the same.  Could you kindly help me to resolve this? Thanks in advance.
 
SO Error.png
Categories:
Dynamics 365 Business Central
Dynamics 365 Business Central migration
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  • Suggested answer
    Pallavi Phade Profile Picture
    Pallavi Phade 4,157 on at
    Namaste @Hasi-K
     
    Ensure Posting No series for invoice and Shipment is setup in Sales Recievables setup or Posted No series Setup. IF posting number is blank system would have given other error
     
    It seems some customization done after posting .  Can you please check cusotmizations done . 
     
     
    Warm Regards
    Pallavi Phade
    www.linkedin.com/in/pallaviphade131116
  • Hasi-K Profile Picture
    Hasi-K 4 on at
    Hi Pallavi,
    Thank you very much for your reply. I checked the posting no series as you suggested and they seem to be ok (please see the image). I'm unsure about the customizations and I'll check it too. Thank you!
     
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    Khushbu Rajvi. 20,838 Super User 2025 Season 2 on at
    It is usually caused by missing No. Series setup or custom code inserting journal lines without assigning Document No.
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    Khushbu Rajvi. 20,838 Super User 2025 Season 2 on at
    @Hasi-K I have just seen your screenshot. Could you please check if there is any custom code related to the Sales Order? If any custom extension is installed, try removing it and then check again.

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