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Small and medium business | Business Central, N...
Suggested Answer

G/L entries in Warehouse shipment with service order

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Posted on by 713
Hi all,
 
I'm testing the process of service order with item.
Warehouse process has been enabled.
 
The process I've done is:
 
1. Create a new service order
2. Enter a service item with item (Qty = 1)
3. Release the service order
4. Create warehouse shipment
5. Release warehouse shipment document
6. Create Pick
7. Register Pick
8. Post warehouse shipment (Ship)
 
When I checked G/L register, there are 2 entries with different amount are generated.
Can anyone help to explain these entries?
 
 
 
I have the same question (0)
  • Suggested answer
    OussamaSabbouh Profile Picture
    10,875 Super User 2026 Season 1 on at
    Hello ,
     
    Ultra-short:
     
    This is by design.
     
    1st entry = inventory cost posted when Warehouse Shipment is shipped
     
    2nd entry = service cost adjustment for service profitability
     
    Amounts differ due to cost adjustment / rounding (AVCO/FIFO)
     
     
    👉 Net result = correct total cost, not double posting.
     
    No setup issue.
     
    Regards,
    Oussama Sabbouh
  • Suggested answer
    YUN ZHU Profile Picture
    97,970 Super User 2026 Season 1 on at
    Hi, hope the following can give you some hints as well.
     
    Thanks.
    ZHU
  • STP Profile Picture
    713 on at
    Thank you both.
     
    The posting entries are a bit confusing to me.
    I understand that the system will generate G/L entries with AR, Revenue and VAT while posting invoice in Service order. However, I'm a bit confused when the expense is generated in the system.
     
    In the service item line, there are 4 types for each line we could add:
     
    Resource - The G/L entries of expense is supposed to be posted when the resource journal with the corresponding time sheet is posted.
    Item - The G/L entries is supposed to be generated when Shipment / Warehouse shipment is posted, 
    Cost & G/L account - There is no G/L entries while posting shipment. The G/L account is only generated when the invoice is posted. But it is an entry for invoice, not for expense, even the unit cost is entered in the service item line.
     
    I'm wondering if we only can post an expense for a resource and COGS to item, but not purely expense?
     
    Thanks.
  • Suggested answer
    Valentin Castravet Profile Picture
    31,935 Super User 2026 Season 1 on at
    Only items post a cost or expense (COGS) to the G/L when shipped. Lines with the type Resource, Cost, or G/L Account do not post a cost to the G/L.
     
    When you ship an item, you are removing an actual inventory item that has a cost recorded on your balance sheet, so the system records that cost. When you ship Resources, G/L Accounts, or Cost lines, there is no corresponding balance sheet cost to relieve. This is why you don't see any G/L entries for those lines. 
     

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