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Small and medium business | Business Central, N...
Suggested Answer

Could not send e-invoice to customers in FI environment

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Posted on by 185

Hi Everybody who spend their life in BC ;)

 

I'm working on implementation of BC on international project, and need your help and guidance.
We use Continia Delivery Network (with PEPPOL BIS3.0 profile registered) for e-invoicing.
 
We've encountered an unexpected situation. Some of Finnish company customers are not registered in the PEPPOL network, but they are registered for e-invoicing with various Finnish operators. So we can't send them e-invoices.

The list of operators is provided below:
Maventa    003721291126,MAVENTA
Apix Messaging Oy    003723327487
Basware Oy    BAWCFI22
OP    OKOYFIHH
OpusCapita Solutions Oy    E204503
Open Text Oy    003708599126
CGI Suomi Oy    003703575029
Pagero Oy    003723609900,PAGERO

Could you please advise which steps we need to follow in order to send e-invoices to customers registered under these operators in the appropriate XML format?
Do we need to create separate XML definitions for each operator, or is there an existing method or extension within Business Central/Continia that supports these operator-specific formats?
Thank you in advance for your guidance.
I have the same question (0)
  • Suggested answer
    Pallavi Phade Profile Picture
    5,420 Super User 2026 Season 1 on at
     
    I have not worked on it personally , Below sources can help.
     
    • You do NOT need to create a separate XML definition for every operator if you use a certified e-invoicing gateway/aggregator (or Continia Delivery Network) that already supports routing and format conversion (PEPPOL BIS3, Finvoice, operator-specific).

    • (A) Identify the customer’s operator and the exact receiver identifier they use, (B) configure the customer Electronic Invoicing fields in Business Central, and (C) configure/verify the routing and format options in your Continia Delivery Network (or other aggregator). The aggregator will normally convert the invoice to the operator format and route it.

    https://learn.microsoft.com/en-us/dynamics365/business-central/sales-how-to-send-electronic-documents

    https://learn.microsoft.com/en-us/dynamics365/business-central/finance-how-setup-edocuments

    https://learn.microsoft.com/en-us/dynamics365/business-central/finance-edocuments-overview

    https://learn.microsoft.com/en-us/dynamics365/business-central/finance-how-use-edocuments

    https://learn.microsoft.com/en-us/dynamics365/business-central/faq-electronic-invoicing

     

    Warm Regards

    Pallavi Phade

  • Suggested answer
    OussamaSabbouh Profile Picture
    12,808 Super User 2026 Season 1 on at
    Hello,
     
    As per AI research:
    Continia / BC can only send PEPPOL BIS3.0, unless Continia explicitly supports those Finnish operators.
    You don’t create any XML yourself — you just rely on Continia’s network.
     
    So the real answer is:
     
    Check with Continia which Finnish operators your license supports.
    If they support Maventa/Apix/Basware/etc., it works automatically.
    If not → you can’t send e-invoices to those customers from BC.
     
    Regards,
    Oussama Sabbouh

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