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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Microsoft service cred...
Small and medium business | Business Central, N...
Suggested Answer

Microsoft service credits for SLA breaches on SAAS

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Posted on by CU04111701-0 45
Good evening to everyone,
 
I would like to deepend a pretty uncommon topic: SAAS Breaches.
 
during the past days, we encountered a relevant issue regarding the following problem:
 

 
Can you explain me if it is possibile to obtain refunds from Microsoft for this disservice?
 
thanks in advance
Categories:
Dynamics 365 Business Central
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  • Suggested answer
    Mohamed Amine Mahmoudi Profile Picture
    Mohamed Amine Mahmoudi 26,592 Super User 2025 Season 2 on at
     
    I think you need to contact MS or your partner to assess the damage.
     
    BR,

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