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Supply chain | Supply Chain Management, Commerce
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Reverse purchase order invoice

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Posted on by 46

Hi Techies,

Scenario:


  1. A user created a PO for a service item using a Procurement Category with a quantity of 135,000.

  2. The following actions were taken, but the user entered and posted an incorrect quantity of 3,005.64:

    • Later, most of the quantity was invoiced, but in the end, 0.46 quantity remained on the PO line to be invoiced.

    • It is now throwing an error asking to update the unit “EACH” with decimal rounding. Once updated, we cannot revert it back to 0.

The business wants a solution to reverse the PO invoice and re-invoice it correctly. One more thing to note: the PO was raised in 2019, and the General Ledger for that period is already closed.

How can we resolve this issue? Please provide proper steps to address it.

 

thanks,

Charan Nalluri

 
 
I have the same question (0)
  • Adis Profile Picture
    5,948 Super User 2025 Season 2 on at
    Reverse purchase order invoice
    Hey,
     
    We were facing the same. The solution was to redeploy it. The new triggers were pulled automatically.
     
    Could you please try?
     

    Kind regards, Adis

     

    If this helped, please mark it as "Verified" for others facing the same issue

    Keep in mind that it is possible to mark more than one answer as verified

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