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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Re: Posting of Sales O...
Small and medium business | Business Central, N...
Suggested answer

Re: Posting of Sales Order with Zero Value

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Posted on by Karthikeyan Venkates 6
I have three line items in my Sales Order.
For first line item have a Quantity as 10 Nos and Unit Price = 0.
For remaining two lines I have Quantity = 0 and Unit Price = 0.
 
Is it possible to post this as Sales Order ? 
 
I tried, system allows us to post the Order. Why should system needs to allow this ? That has to check all line items whether Quantity or Amount has filled or not right ?
 
Can anyone please elaborate this .
Categories:
Dynamics 365 Business Central
Microsoft Dynamics NAV
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  • Suggested answer
    CU06011224-0 Profile Picture
    CU06011224-0 31 on at
    Re: Posting of Sales Order with Zero Value

    In Dynamics 365 Business Central, when you post a Sales Order, the system typically checks line totals, not necessarily each individual line for both quantity and unit price. Here’s what’s happening in your scenario:
    Your Example
    Line 1: Quantity = 10, Unit Price = 0 → Line Total = 0 × 10 = 0
    Line 2 & 3: Quantity = 0, Unit Price = 0 → Line Total = 0
    Business Central allows posting as long as the overall document total is valid, even if some or all lines are 0.
    The system does not enforce that every line must have a non-zero quantity or unit price.
    This is because there are valid business scenarios for zero-price or zero-quantity lines:
         Free items or samples – you may want to ship items for free.
        Placeholder lines – for services, optional items, or commitments.
        Credit or adjustment lines – sometimes a line may have a zero value intentionally.

    If you need stricter validation (e.g., no line can have quantity = 0 and unit price = 0), this can be enforced with:
    ===> Custom code or extension using AL code.
    ===> Pre- or post-validation via workflow or custom triggers.

  • Suggested answer
    Aman Kakkar Profile Picture
    Aman Kakkar 1,025 on at
    Re: Posting of Sales Order with Zero Value
    Hi,
     
    According to me, it’s intentional:
     
    • Sometimes you might want to include items for reference, but not yet ship them.
    • Or, in real business cases, free samples or bonus items (Quantity > 0, Unit Price = 0) are valid.
     

    Hence, the system doesn’t block the posting.

     

    Do mark it as verified if this helps.

    Aman K

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