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Supply chain | Supply Chain Management, Commerce

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Auto Charges getting deleted when converting Quote to Sales Order

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Posted on by Peter Shepherd

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In F&O --- We have an issue where auto charges fre being deleted from an item when we convert a Quote to a Sales Order. The charges appear on the Quote, but after we convert the Quote to a Sales Order, the charges are not on the item on the Sales Order.

Has anyone seen this, or does anyone know why this would be happening?

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Dynamics 365 Supply Chain Management

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Laurens vd Tang 4,636 Super User 2026 Season 1 on at

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Hi Peter,

I've executed a test in a standard Dynamics environment and in my case the charge has been copied from the quotation to the sales order.

Do you see the same behavior with a manual added charge? Is it in your case a header or line charge?

Best regards,

Laurens van der Tang

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