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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Business Central Windo...
Small and medium business | Business Central, N...
Answered

Business Central Windows Desktop Application

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Posted on by JB-12060050-0 22
New Dynamics user here. Our company just switched to Business Central. I downloaded the Business Central desktop application from the Microsoft Store and when I execute the software, I immediately get a "You don't have access to Business Central" message. No sign in screen. No splash screen. Nothing but the error. Does anyone know how to set up the desktop application?
MSBC_Error.jpg
Categories:
Dynamics 365 Business Central
I have the same question (0)
  • Tom_Gioielli Profile Picture
    Tom_Gioielli 3,084 Super User 2026 Season 1 on at
    Move to Business Central forum.
  • JB-12060050-0 Profile Picture
    JB-12060050-0 22 on at
    I thought this was the Business Central Forum. Would you provide a link to the specific forum that you are referencing?
  • Suggested answer
    OussamaSabbouh Profile Picture
    OussamaSabbouh 12,808 Super User 2026 Season 1 on at
    Hello,
     
    The BC desktop app only works after your account already has BC access.
    If you get that error, your user has no BC license or no environment access yet.
    Have your admin assign a BC license and add you to the BC environment; then you can log in.
     
    Regards,
    Oussama Sabbouh
  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 99,055 Super User 2026 Season 1 on at
    This app automatically retrieves your current Microsoft 365 account associated with Windows. Is it different from the Tenant account you need to log in to?
    Try the following PWA app
     
    Thanks.
    ZHU
  • JB-12060050-0 Profile Picture
    JB-12060050-0 22 on at
    Thank you @YUN ZHU. I already had the app installed so at first, I only had the option to Open in Business Central. I uninstalled the app and then was able to install with address bar icon. Worked perfectly. Cheers!

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