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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Items are getting dupl...
Customer experience | Sales, Customer Insights,...
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Items are getting duplicated/split in sales order lines

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Posted on by DS-03092035-0 6
When customer is ordering items from website, sometimes items are getting duplicated / split in 2 lines.
For example: Customer wanted to order 10 quantity for item 328649. Its creating 2 different lines for 5,5. Please see below screenshot. How we can restrict duplicates under sales order lines in D365?
 
 
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Dynamics 365 Sales
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