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Connecting Copilot studios to Business Central wtih MCP

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Posted on by AR-20040842-0

In Copilot Studio, I keep getting the error when im trying to set it up for my customer

We couldn’t find the resource you requested. This may happen if the item was deleted, renamed, or is still syncing. Please check the resource and try again later.

"[{\"jsonrpc\":\"2.0\",\"error\":{\"code\":502,\"message\":\"BadGateway\"}}]" when I try to add tools. Any idea how I can resolve this issue so I can connect Business Central and Copilot Studio for my customer?

When I try to set up my own CDX environment, connecting Business Central to Copilot Studio works fine. However, when I try in my customer’s environment, this error keeps appearing. Could it be due to some restrictions in their Entra setup?

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Dynamics 365 Business Central

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Pallavi Phade 5,447 Super User 2026 Season 1 on at

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Namaste @AR-20040842-0

Can you please check below parameters

1) Feature Management

2) Permission Set

3) Can you check other login detials while entering into tools section of copilot studio . Check for Cronus company and standard APIs . Can you connect

4) User of BCE login check permissions .

if still not working then please let me know

Warm Regards

Pallavi Phade

www.linkedin.com/in/pallaviphade131116

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Yash_Mistry 142 on at

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Hello,

I think you have some Permission or Consent Issue.

You can refer to:https://youtu.be/MRAQIpbuzXU?si=yXLa6Rq5rrMUMnJO

Hope this Helps.

Regards,
Yash Mistry

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AR-20040842-0 on at

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Thanks for your reply.

Yes, it is enabled for all users in Feature Management.

And the user in Business Central has the necessary permissions.

If I try to use “Find records” and add, for example, Location, the solution works fine and connects to Business Central.

I have followed the setup, and as mentioned, it works as expected in my own test environment. However, when I try to connect via my customer’s Business Central, the error unfortunately keeps occurring.

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