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"Calculating Invoice Discount...": BC gets stuck on this message and never closes (V27)

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Posted on by Maria Sa

After update to V27, when we select an item in a sales order line, we get this message that remains on the screen and never closes.

If we press the "x" on the message box, we get this message.

If we press "No", we go back to the 1st message. If we press "Yes", system move forward but I supposed with not all tasks performed.

We noticed in feature management that this feature was "Pending Data Update". Then we run "Data Update" and this is the current status of the feature. Shouldn't it be with status "Enabled"?

What I noticed from my tests is that if I copy/paste the item id directly to the sales order line, the system is fast on creating the line and it doesn't get stuck on the message. The issue seems to happen when I open the item list from the "No." field in Sales order line, and then I select an item by pressing OK. When system go back to the sales order line, the "No" field is populated with the Item no., and the message appears on the screen.

And then we get stuck on this.

Anyone with this same scenario?

Maria

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Dynamics 365 Business Central

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Jainam M. Kothari 14,369 Super User 2025 Season 2 on at

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"Calculating Invoice Discount...": BC gets stuck on this message and never closes (V27)

Hello,

After upgrading to Business Central v27, selecting an item via the lookup in a Sales Order Line triggers a message that never closes, looping between prompts unless “Yes” is pressed, which likely skips some processes.

The issue appears linked to a feature in Feature Management stuck in “Pending Data Update” despite running the update.

Re-running the data update or executing related job queue entries usually resolves it, and the feature should show “Enabled” when complete.

As a temporary workaround, copy-pasting the item number avoids the problem.

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Pallavi Phade 3,041 on at

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"Calculating Invoice Discount...": BC gets stuck on this message and never closes (V27)

Namaste @Maria Sa

I have tried same at my end , I did not find any issue .

I checked Sales & Receivables setup , and also feature manangment . We also have migrated to new experience of Sales Price as Price list header , line

Can you check any AL customization at your end

Warm Regards

Pallavi Phade

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Maria Sa 71 on at

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"Calculating Invoice Discount...": BC gets stuck on this message and never closes (V27)

Hi

Adding more information about this issue: we noticed that if we fill in the "No" field of sales order line with any item ID, and then we go to the item list and select any item from the item list by pressing OK, we don't get stuck in the discount message.

Anyone having the same behavior?

Maria

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OussamaSabbouh 2,954 on at

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"Calculating Invoice Discount...": BC gets stuck on this message and never closes (V27)

Hello,

Checked it from my end, it worked perfectly, can you confirm if there are any extension deployed on your environment?

Regards,

Oussama Sabbouh

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