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Hello everyone,
I am facing an issue while processing a return sales order in D365 F&O.
Scenario:
A customer purchased around 400 items on a single sales invoice.
Now the customer wants to return the items.
The return process is straightforward: I will receive the items back and refund the customer in cash.
Problem:
In order to post the return, the system requires registration for each line, and I must manually select the Disposition code (in my case, it should always be Credit).
Since the invoice has 400 lines, going line by line to select the disposition code is not practical for the users and makes the process very difficult.
Question:
Is there any way to automate or mass-assign the disposition code (e.g., apply Credit to all lines at once) instead of doing it line by line?
Or is there any recommended best practice to simplify this process in case of bulk returns?
Thanks in advance for your support!
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