Re: Issue in deleting Sales order records

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Posted on by D365 Business Centr...

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Sales orders were created in Dynamics 365 Business Central, where the records received from the D365 CRM system through an integration between ERP and CRM.

Some of the sales orders were created without associated contact information (Blank records). When I attempted to delete these sales order records, Business Central displayed an error message, as shown in the screenshots below.

Kindly suggest me a possible approach to overcome this issue.

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Dynamics 365 Business Central

Dynamics 365 Business Central migration

Microsoft Dynamics NAV

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Greg Kujawa 757 on at

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If you can identify these specific records, as if associated contact information can be determined, then you could apply a configuration package to the sales headers. Export the filtered record list to Excel, edit the Excel sheet so the contact fields are populated, and import the Excel sheet back into the configuration package. That would be my recommendation if the records _should_ have contact information but were created without them.

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