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Dynamics 365 Community / Forums / FastTrack for Dynamics 365 forum / Payment reconciliation...
FastTrack for Dynamics 365 forum
Suggested answer

Payment reconciliation Journals

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Posted on by JB-06090935-0
 
When trying to post the payments in the payment reconciliation journal, I get an error message 

 

"Open must have a value in Cust. Ledger Entry: Entry No.=1966904. It cannot be zero or empty"

 

What does this mean and how do I resolve it

 

 

 
 
 
 
Categories:
Engaging with FastTrack
I have the same question (0)
  • Jonas "Jones" Melgaard Profile Picture
    Jonas "Jones" Melgaard 4,894 Most Valuable Professional on at
    Payment reconciliation Journals
     
    Can you mention the Dynamics product you are working with? Then I can move your question to the product specific forum.
  • Suggested answer
    CA Vijay Krishna Profile Picture
    CA Vijay Krishna 178 on at
    Payment reconciliation Journals
     
    I hope JB might be Using BC/Nav, because D-365F&O tables are mentioned as Custrans
     
    Suggested Answer: 
    Check the Customer Ledger Entries by entry No 1966904, check if open field is blank and make sure update the open field option accordingly, take developer help on the same and it is system field.
  • Jonas "Jones" Melgaard Profile Picture
    Jonas "Jones" Melgaard 4,894 Most Valuable Professional on at
    Payment reconciliation Journals
     
    It's for the vendors and not customers, but I assume the solution might be the same. Let's see if OP gets back to us.
  • CA Vijay Krishna Profile Picture
    CA Vijay Krishna 178 on at
    Payment reconciliation Journals
    Yes for both process will be same, lets wait JB to respond.

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