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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Work request not conve...
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

Work request not converting to work order

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Posted on by IB-11010704-0 10

Error Message:

 

Cannot create a record in Maintenance downtimes
(EntAssetObjectProductionStop). Asset:
Admin Block, FZSA-WO-000003099. The
record already exists.

 

Diagnostic Information:

 

Session ID: 49154cb3-fe6f-479f-a0e9-f7c6a1399fe1
Search timestamp: 2026-03-31T10:08:48.854Z
10.37.2108.2607 : 7.0.7778.45 : 7.0.25305.1

 

Activity ID: ebef119f-9ded-4529-a916-f80a4cb37dc

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Categories:
Dynamics 365 general
I have the same question (0)
  • Suggested answer
    11manish Profile Picture
    11manish 337 on at
    Generally, this issue occurs due to a duplicate record conflict in Microsoft Dynamics 365 Finance and Operations while converting a Work Request to a Work Order.
    Fix by:
    • Identifying and removing/adjusting duplicate downtime record
    • Then retry conversion

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