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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / The system verify Appl...
Small and medium business | Business Central, N...
Unanswered

The system verify Applies To Doc No field very slow In Cash Receipt Journal (Saas)

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Posted on by PN-12040715-0 36
Are anyone facing same my issue that system check Applies To Doc No field very slow In Cash Receipt Journal (SaaS)
 
It took 40s for each line
It just happens today. Last week, It still worked fast. I wonder whether Microsoft updated anything ?
There is no customization running, only base process run
Categories:
Dynamics 365 Business Central
I have the same question (0)
  • Gerardo Rentería García Profile Picture
    Gerardo Rentería Ga... 24,185 Most Valuable Professional on at
    The system verify Applies To Doc No field very slow In Cash Receipt Journal (Saas)

    Hi, good day
    Have you made any changes to the environment, such as an environment update?

    Best Regards
    Gerardo

  • PN-12040715-0 Profile Picture
    PN-12040715-0 36 on at
    The system verify Applies To Doc No field very slow In Cash Receipt Journal (Saas)
    Thanks Gerardo,
    I have not changed the Environment.
    I tried to test the case in the Old sandbox, The function still worked very slow. So I suspect there is a minor MS update impacted the function.
     
  • Suggested answer
    OussamaSabbouh Profile Picture
    OussamaSabbouh 2,786 on at
    The system verify Applies To Doc No field very slow In Cash Receipt Journal (Saas)
    Hello,
     
    Yes, many users on BC SaaS 27.1 are suddenly seeing very slow “Applies-to Doc. No.” lookups in the Cash Receipt Journal.
    Your screenshot of the Performance Profiler confirms the delay comes from Payment Tolerance Management (base app), not from any customization.
    This points to a Microsoft regression introduced in 27.1, not your data or extensions.
    What you should do:
    Test in a sandbox on version 27.0 → it will be fast.
    Open a Microsoft support ticket with:
    Profiler export
    Tenant + environment
    Exact time of the slow lookup
    Microsoft will escalate (other partners have already reported similar lookup slowness in journals after 27.1).
    This is almost certainly a new performance bug in the base application and not something on your side.
     
    Regards,
    Oussama Sabbouh
  • Suggested answer
    OussamaSabbouh Profile Picture
    OussamaSabbouh 2,786 on at
    The system verify Applies To Doc No field very slow In Cash Receipt Journal (Saas)
    Hello,
     
    Yes, many users on BC SaaS 27.1 are suddenly seeing very slow “Applies-to Doc. No.” lookups in the Cash Receipt Journal.
    Your screenshot of the Performance Profiler confirms the delay comes from Payment Tolerance Management (base app), not from any customization.
    This points to a Microsoft regression introduced in 27.1, not your data or extensions.
    What you should do:
    Test in a sandbox on version 27.0 → it will be fast.
    Open a Microsoft support ticket with:
    Profiler export
    Tenant + environment
    Exact time of the slow lookup
    Microsoft will escalate (other partners have already reported similar lookup slowness in journals after 27.1).
    This is almost certainly a new performance bug in the base application and not something on your side.
     
    Regards,
    Oussama Sabbouh

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