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Small and medium business | Business Central, N...

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Connectivity issue

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Posted on by WN-26030703-0

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Hi,

I am using Microsoft Dynamics 365 Business Central.

I’m encountering the issue below when trying to log in to Business Central.

Does anyone know how to resolve it? Thanks!

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Dynamics 365 Business Central

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Teagen Boll 1,209 Super User 2026 Season 1 on at

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There are a few things you could try.

1. Add /connectivity to the end of the URL for your BC environment. Like this: https://businesscentral.dynamics.com/tenant_id/environment_name/connectivity

select "Start the check":

2. If that doesn't work above. You will want to go into the Dynamics admin center and refresh that environment. Select the applicable environment and then select refresh:

3. If you still can't connect you may want to see if other users are able to access BC. At that point it may be permissions based. I'd recommend seeing if you can access any other environments.

Let me know if that helps!

Teagen

Catapult ERP

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