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cannot access Support in LCS

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Posted on by MB-15101212-0

Hi All,

I was wondering if you could help. I can no longer access the MS Support via the LCS. When I click Support, it takes me straight to the Power Platform. However, I cannot see any support option in PP.

Would you know how I can access support in PP and what permissions I might need for that purpose.

Many thanks!

Kind regards,

Maria

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Power Platform integration

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Anthony Blake 2,748 Super User 2025 Season 2 on at

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cannot access Support in LCS

Hi @MB-15101212-0

Support has indeed move to Power Platform Admin Centre, and you need the Power Platform Admin Role on the tenant to raise a case: https://learn.microsoft.com/en-us/power-platform/admin/support-overview#who-can-submit-a-support-request-in-the-power-platform-admin-center

Thanks

Anthony

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Anthony Blake 2,748 Super User 2025 Season 2 on at

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cannot access Support in LCS

Adding a snapshot form the documentation link:

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