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Microsoft Dynamics 365 | Integration, Dataverse...
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Unable to Access Copilot in D365 F&O Despite Global Admin & System Admin Access

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Hi Community,

 

I have Global Admin access as well as D365 System Admin access. However, when I try to access Copilot in D365 Finance & Operations, it prompts me to connect through the Connecting Manager.

 

When I open the Connecting Manager, it redirects me to Copilot Studio, where I get a message saying:

 

"You don’t have access to this tenant"

 

Even though I am already a member of the tenant, I am unable to proceed. Interestingly, other older users in the same tenant are able to connect without any issues.

 

Could someone please suggest what might be causing this and how I can resolve it?

 

Thanks in advance!

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