Replacing IBM Curam (now owned by Merative) SPM with Microsoft technologies

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Posted on by CU04090915-0

Hi There,

Greetings,

We are using IBM Curam which is now owned by Merative for Social Program Management (pension distribution for needy people). we want to replace Curam with Microsoft Technologies. Please advise if anyone has experience in this regard, which are all tools, time frame etc.

at high level Curam does the following

1. Beneficiary registration/ Management
2. Building Family relationships
3.Application Process
4. Dynamic Case eligibility based on the rules
5.Evidence Management
6. Approval Cycles
7.Workflow/Task management
8. Financial processing
9.Payment Corrections
10.Integrations (replacement for IBM ACE)
11.Scheduling batches
12.Communications - Letters, SMS

Thanks in advance
Regards
Ravi Kishore

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Dynamics 365 general

Power Platform integration

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André Arnaud de Cal... 297,364 Super User 2025 Season 2 on at

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Replacing IBM Curam (now owned by Merative) SPM with Microsoft technologies

Hi Ravi,

The Microsoft Dynamics 365 family of products do have several solutions that can support a lot of various processes. E.g. Dynamics 365 Finance or Business Central can be used for accounting. Dynamics 365 Finance has a Global address book feature where you can set up relationships between organizations and users, like family relationships. Dynamics 365 also has a case management framework.

Each application has options and support for integrations, batch processing, communication options and workflows.

I'm not familiar with all requirements for Social Program Management. Depending on the requirements, you might also need other applications or customizations.

I would suggest contacting a local Microsoft partner that can tell you more about the solutions and based on more process information can guide you what solutions might be the best fit.

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