General Journal - hanging

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Posted on by JW-02050730-0

We are running 24.12, and we have an issue with posting a General or Cash receipt journal, where we are applying payments received to a customer.

We have unrealised VAT setup, and we have found that when posting (or previewing) a journal, where an invoice has two or more lines (one line being a discount) the system hangs after creating a VAT entry.

If we post the journal with Applies to Doc Sale invoices only having 1 line, it posts fine.

Any ideas?

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Sumit Singh 6,244 on at

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General Journal - hanging

Hi,

As checked, there is no such known issues as of now (shared screenshot for reference):-

Also, could you please share some screenshot for better clarify along with which localisation of Business central, you are using.

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Pallavi Phade 1,873 on at

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General Journal - hanging

Namaste @JW-02050730-0

Can you check any customization done on Table- Gen. Journal Line . Posting should work for multiple lines . And also as suggested by Rishabh , Kindly check any Hotfixes by MS .

Regards

Pallavi Phade

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Rishabh Kanaskar 3,827 on at

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General Journal - hanging

Hi,

In Business Central 24.12, the posting routine calculates VAT entries for each line and then applies unrealised VAT logic. When there are multiple lines, the system attempts to allocate VAT proportionally, which can cause the posting process to hang due to a deadlock in the allocation routine.

Workarounds:

> Post journals against invoices with a single line until a fix is available.
> Remove discount lines from the invoice and apply discounts at the header level instead of as separate lines.
> Check VAT Posting Setup and Unrealised VAT Type. Using “First” or “Last” options can sometimes reduce complexity compared to “Percentage.”
> If possible, split the payment application into separate journal entries for each invoice line.

Permanent resolution requires applying the latest cumulative update for version 24.12, as Microsoft has addressed similar unrealised VAT allocation issues in hotfixes. If the update is not yet available, raise a support ticket with Microsoft referencing unrealised VAT multi-line invoice posting hang.

Thanks

Rishabh

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