Unexpected Inventory and Financial Impact from Quality Order Processing

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Posted on by CU01041827-0

During testing of the Quality Management process in Dynamics 365, it was observed that creating and processing a Quality Order after a Product Receipt resulted in unexpected inventory and financial impact.

Specifically, the system generated inventory issue transactions (Issue status = Sold), leading to a reduction in on-hand inventory. Additionally, corresponding financial postings were recorded between the Inventory account and Inventory variation account.

This behavior occurred during a standard testing scenario (Purchase Order → Product Receipt → Quality Order), without any explicit inventory action such as scrap or manual issue

any idea how we can solve this issue ? and what is the root cause about this issue ?

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Dynamics 365 Supply Chain Management

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André Arnaud de Cal... 303,691 Super User 2026 Season 1 on at

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Hi,

Please provide more information. You mentioned that there was a deduction. Is this for the full quantity or a sample only? What exact settings do you have for the quality management? Is it set as a destructive test?

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