Issue with Address Not Showing on Posted Sales Invoice in Business Central

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Posted on by MB-10091829-0

Hi,

I'm in the process of implementing Business Central and have a strange issue. When I print a posted sales invoice for (for example) customer 1, invoice 25001 correctly shows the name, address, postal code, and city on the invoice. However, when I print another invoice (for example, 25002) for the same customer, only the name is shown — the address, postal code, and city are missing and appear as empty lines. This suggests to me that the customer card is correct.

To try and solve this, I’ve checked the Countries/Regions page and the General Ledger Setup, and I’ve adjusted the Local Address Format, but that hasn’t resolved the issue.

Can someone help me understand why the address appears correctly on one sales invoice, but not on another for the same customer.

Thanks in advance!