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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Migration BC25 on prem...
Small and medium business | Business Central, N...
Suggested Answer

Migration BC25 on prem to Bc27 online

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Posted on by BeastReturns_95 90

If requesting support, please provide the following details to help troubleshooting:

 Error message: 
The version of the on-premises deployment does not match the requirements of Business Central online. Check if the version was set correctly on the database. For more information, see the documentation - https://go.microsoft.com/fwlink/?linkid=2148701.

 Internal session ID: 

88316d94-c538-4226-ab6a-e86fd9262453

 

Application Insights session ID: 

d7db3de0-50d3-48a0-af4a-e9fd05d75b1e

 

Client activity id: 

2039e0fb-4a5a-4ecc-923d-ebff1ff5e9d1

 

Time stamp on error: 

2025-11-10T11:31:02.7394391Z

 

User telemetry id: 

3f1ade2d-64c9-4a86-b64f-d42009cd538d

 

AL call stack: 

"Hybrid Deployment"(CodeUnit 6060).RetryGetStatus line 22 - Base Application by Microsoft version 27.0.38460.41800

"Hybrid Deployment"(CodeUnit 6060).RetryGetStatus line 2 - Base Application by Microsoft version 27.0.38460.41800

"Hybrid Deployment"(CodeUnit 6060).EnableReplication line 23 - Base Application by Microsoft version 27.0.38460.41800

"Hybrid Cloud Management"(CodeUnit 4001).EnableReplication line 8 - Intelligent Cloud Base by Microsoft version 27.0.38460.41315

"Hybrid Cloud Management"(CodeUnit 4001).HandleShowCompanySelectionStep line 8 - Intelligent Cloud Base by Microsoft version 27.0.38460.41315

"Hybrid Cloud Setup Wizard"(Page 4000).ShowCompanySelectionStep line 5 - Intelligent Cloud Base by Microsoft version 27.0.38460.41315

"Hybrid Cloud Setup Wizard"(Page 4000).NextStep line 40 - Intelligent Cloud Base by Microsoft version 27.0.38460.41315

"Hybrid Cloud Setup Wizard"(Page 4000)."ActionNext - OnAction"(Trigger) line 35 - Intelligent Cloud Base by Microsoft version 27.0.38460.41315

 

But i have Bc 25 application version is 25.12.0.0

and  BC27 application version is 27.0.38460.41800

Categories:
Dynamics 365 Business Central
Dynamics 365 Business Central migration
Microsoft Dynamics RMS
I have the same question (0)
  • Suggested answer
    Saurav.Dhyani Profile Picture
    Saurav.Dhyani 14,419 User Group Leader on at
    During Replication are you choosing Previous Version with assisted setup?
  • Suggested answer
    OussamaSabbouh Profile Picture
    OussamaSabbouh 12,766 Super User 2026 Season 1 on at
    Hello,
     
    This error means your on-premises version (BC 25.12) is not compatible with your Business Central online version (BC 27) in the hybrid setup.
     
    Upgrade your on-prem environment to match the same major version as your BC online (version 27).
    In SQL, confirm that the database version is set correctly:
    SELECT [applicationversion] FROM [$ndo$tenantdatabaseproperty]

    If blank or wrong, update it to the correct version number.
    In Cloud Migration Setup, choose the correct product type:
    If both versions are the same major version → Dynamics 365 Business Central current version
    If on-prem is older → Dynamics 365 Business Central earlier versions
     
    Regards,
    Oussama Sabbouh
  • BeastReturns_95 Profile Picture
    BeastReturns_95 90 on at
    @Saurav.Dhyani yes i choosed Previous Version with assisted setup but also its came that error
  • BeastReturns_95 Profile Picture
    BeastReturns_95 90 on at
    I selected on-prem is older → Dynamics 365 Business Central earlier versions but same error i got 
     
    Powershell_pic.jpg
    SSMS_pic.jpg
    SSMS1_pic.jpg
  • Suggested answer
    Saurav.Dhyani Profile Picture
    Saurav.Dhyani 14,419 User Group Leader on at
    Hi,
     
    It seems you are currently in BC25.12 (Cumulative update 12).
     
    As per Microsoft compatibility matrix you can upgrade to BC 27.1 or higher.
     
    If you try upgrading to 27.0 on-prem / SaaS it will end with an error message.
     
    Hope it helps.
     
    regards,
    Saurav Dhyani
  • Suggested answer
    Jainam M. Kothari Profile Picture
    Jainam M. Kothari 15,732 Super User 2026 Season 1 on at
    Hello,
     
    This error means your on-premises database version doesn’t match the version required by Business Central online, usually during migration or hybrid setup.
     
    To fix it, check the database version in SQL (Database Version table) and compare it with the online environment’s version.
     
    If they differ, apply the correct cumulative update and run the database conversion using PowerShell.
     
    Finally, restart the Business Central service and verify your Cloud Migration Setup configuration.
  • Gerardo Rentería García Profile Picture
    Gerardo Rentería Ga... 25,555 Most Valuable Professional on at

    Hi, good day
    I hope this can help you, and give you some hints.

    Business Central Upgrade Compatibility Matrix - Business Central | Microsoft Learn

     

    Best Regards
    Gerardo

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