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Supply chain | Supply Chain Management, Commerce
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Price management promotions

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Posted on by 73
Dear Expert, 
I have a type of promotion that i need to implement in price management, for the these type:
- Free item multiple choice.
- restrict customer for a designated qty.
- free item for designated quantity.
 
 Free item multiple choice:
this type of promotion is to be able to select one of the free items in the list, as know in case if create buy 1 get 1 free and in the free item i add two items, when i create sales order and add the required item, the two items defined in the free item will auto added to the sales order, what I am looking here for to make it just for one item and the customer can choice one of these item, is this type can be implemented in free item in pricing management?
 
Restrict customer to designated qty:
in these type of promotion, the customer limitation for a certain quantity over all the period of the promotion, in another words if i have free item and the customer should not exceed 10 pieces of this item over all the month including issued sales order/ invoiced sales order.
 
Free item for designated quantity:
this type is to restrict the quantity over all site/s, for example if i 100 pieces, the quantity will be eligible to free item is only 50 pieces.
is these type are available in pricing management? 
Note : Am not using retail and commerce module.
Thanks in advance
 
  
I have the same question (0)
  • Subrat Kumar Profile Picture
    51 on at
    Dynamics 365 Supply Chain Management’s Unified Pricing Management supports free-item promotions, but the specific scenarios you describe (customer choice of free item, cumulative quantity restrictions across orders, and global caps on free-item eligibility) are not natively available in standard price management. They typically require customization, extensions, or business logic outside of the built-in free item functionality.
     

    Since you’re not using Retail/Commerce, your options are limited to Supply Chain Management’s Unified Pricing Management. For your scenarios:

    • Multiple choice free item → consider separate promotions or a customization.

    • Customer quantity restriction → requires custom cumulative tracking logic.

    • Global cap restriction → requires custom development tied to inventory.

    In practice, most companies handle these advanced promotions with extensions or ISV solutions.

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