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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Issue : Prepmt Line Am...
Small and medium business | Business Central, N...
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Issue : Prepmt Line Amount is less than Prepmt Amt. Inv.

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Posted on by CU27090506-0 110
Hi, 
 
We currently have a erroneous Purchase Order where the Prepmt Line Amount updates to an amount that is lower than both the PO Line Amount and Prepmt Amt. Inv. upon release.
 
 
We tried manually changing it, but it reverts back to this amount. 
 
The prepayment invoices for this has already been closed. 
 
Because of this error, we cannot close the invoice after the item has been received. 
 
You cannot get lines until you have posted all related prepayment invoices to mark the prepayment as paid.  
 
This error doesn't even make sense because the amount prepayment invoices posted is greater than the Prepmt Line Amt. 
 
Any suggestion on how to correct this? We cannot cancel or reverse this PO anymore as the item received has already been shipped to customers. 
 
Thank you!
Categories:
Dynamics 365 Business Central
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