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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Can't see Doc. Attachm...
Small and medium business | Business Central, N...
Suggested Answer

Can't see Doc. Attachment List Factbox

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Posted on by CU03101528-1 10
Hi
Since version 28 was update, the user who does not have supper permission, it does not show the list of documents in Doc. Attacchment list FactBox
 
 
I gave permissions to that page and table and page 
 
 
But it still hasn't appeared.
 
With my user Administrator I can see that:
 
 
 
Do you know why it is happen?
 
Categories:
Dynamics 365 Business Central
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  • Suggested answer
    Teagen Boll Profile Picture
    Teagen Boll 2,424 Super User 2026 Season 1 on at
    I've seen this happen with a couple users. It seems to usually be based on the users' role that has been assigned. Here's two things I would try, they might help.
     
    1. Have the user "Personalize" their page and see if they can add that documents attachment box back to the factbox. If they can't see it at all they may want to select "Clear Personalization..." but please note if they do this all changes to that page will be reset to the default for the role assigned.
     
    2. Have the user change their role and see if it shows up under another role. If it doesn't then check the users' effective permissions. To do this search for Users and in the ribbon select Home > Effective Permissions:
    From there you can double check if that user has any imposed restrictions on those objects.
     
    Hopefully that gives you a good starting point.

    Best,
    Teagen Boll
    Social: LinkedIn

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