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how to set up a service business in business central

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Posted on by DH-03110837-0

I want to set up a service business in BC - we have D365 BC Premium licences. When I attempt to set up service items,, cannot find the service items card in the Alt Q search window. Any advice would be much appreciated?

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Dynamics 365 Business Central

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OussamaSabbouh 1,260 on at

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how to set up a service business in business central

Hello,

You just need to enable the Premium experience to see Service Items:

Open Company Information.

Set User Experience → Premium.

Sign out and back in.

Then you’ll find Service Items, Service Orders, etc. in search.

Regards,
Oussama Sabbouh

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Ben Baxter 6,407 Super User 2025 Season 2 on at

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how to set up a service business in business central

Please note, the Service module requires the "Premium" license of Business Central. If you only have Essentials licenses, changing the Company Info > User Experience to "Premium" will lock out ALL Essentials licensed Users. Please verify your Business Central license before making this change.

Best Regards,

Ben Baxter

Accent Software Inc

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Sumit Singh 8,415 on at

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how to set up a service business in business central

Hi @DH-03110837-0,

Just sharing the screenshot for better clarity.

And as suggested by Ben, please verify your BC license before making this change and do it in Sandbox Environment first.

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Jainam M. Kothari 12,386 Super User 2025 Season 2 on at

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how to set up a service business in business central

Hello,

Yes i completely agree with all 3 Experts that you need to check the User Experience should be Premium in Company Information page.

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