There are several users at a client who are getting the following error when trying to access BC: 'You must specify a country or region.'
I have attached the screenshot of what they aret rying to access.
I have narrowed it down to that the country/ region isn't populated on the company information page or that the 'Language' and/ or 'Region' isn't populated on the user settings page for the users.
Is this caused by them not having been setup correctly or could they update to BC 27.0 on 23/02/2026 caused this issue?
In your screenshot there are multiple tabs and pages. Exactly what your user are trying to access? Also can you share call stack and screenshot of error itself?
Regards,
Dhiren.
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