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ReportPlatform: Business Central Online
Tenants:
- Tenant A: I have global admin privileges and contains the mailboxes for sending email.
- Tenant B: Contains the BC instance, but I do not have admin or BC privileges. Tenant B needs to send emails from specific mailboxes in Tenant A.
- Reference Document: https://learn.microsoft.com/en-us/dynamics365/business-central/admin-multi-tenant-smtp
Problem:
I am encountering an issue at Step 4 of the setup process, where it asks me to:
"Open your browser, use the following link to consent. Replace the TenantA_ID and Client_ID with the corresponding values for your Tenant A."
Here’s what I’ve done so far:
- I copied the provided URL, then replaced TenantA_ID with the Tenant A tenant ID and <Client_ID from Tenant A> with the App ID from the app registration in Tenant A.
- When I visit the link, I am prompted to sign in, which I successfully complete as the global admin (the same admin used to create the app registration in Tenant A):
- After signing in, I’m asked to accept the app permissions. Once I click "Accept," I’m redirected to a blank white page.
- I tried this on Edge, Chrome, and Firefox, using private browsing windows for all, but I have no way of knowing whether this step completed successfully.
What makes me think the process failed is that the next step also fails:
"In Microsoft Entra admin center of Tenant A, go to Enterprise Apps, find your app, and copy the value in the Object ID field. This Object ID is used as the service ID in the next step of this process."
I followed the instructions and copied the Object ID from the Enterprise Apps section in the Entra admin center (not from the App Registrations section, as both contain different Object IDs). However, both attempts result in failure:
It seems like the root cause may be a redirect issue. I’ve double-checked the app's redirect URL to ensure it aligns with the settings in the Microsoft documentation, and it appears to be correct.
Would appreciate any insights or suggestions for resolving this!
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