I’m running into a problem when trying to reset a production order from Started back to Released in D365FO. When I hit Production → Reset status, it fails and I get these messages:
Item number: Item-001
Returned quantity exceeds the updated physical quantity.
Update has been canceled.
In the message details, it points to both the Report as finished journal and the Picking list journal.
One of the component lines seems to be causing the issue, but I can’t tell what exactly is wrong.
Everything shows as already posted, and there are no open picking list journals or weird adjustments that I can see.
Has anyone seen this before? Any tips on how to track down what quantity mismatch is blocking the reset?
Error when resetting Production Order from Started to Released
Hi,
Are u using WMS app for releasing the prduction order? If Yes , then you have to cancel the work order before resetting the status of the production order.
if No, then you have to chk if pick journal got posted at the start. You have to reverse those entries.
hope this helps.
Rajashree
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