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Microsoft Dynamics 365 | Integration, Dataverse...
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Dynamics is triggering old outlook email

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I have installed the new Outlook app on my Windows11 PC which is working fine for the past few weeks.

 

The problem is when I click compose email icon in Dynamics, it is triggering old Outlook email editor window and the email is not sent unless I switch back to old Outlook, they it releases the email from the outbox.  We did see an error which said it was having trouble connecting with Outlook.

 

How can I connect Dynamics to use the new Outlook editor?

  • larry86 Profile Picture
    on at
    Dynamics is triggering old outlook email

    I have installed the new Outlook app on my Windows11 PC which is working fine for the past few weeks.

     

    The problem is when I click compose email icon in Dynamics, it is triggering old Outlook email editor window and the email is not sent unless I switch back to old Outlook, they it releases the email from the outbox.  We did see an error which said it was having trouble connecting with Outlook.

     

    How can I connect Dynamics to use the new Outlook editor?

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