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Hi everyone,
I’m working with Dynamics 365 Business Central and have a situation where a specific lot shows as reserved, but when I try to use Cancel Reservation in the Reservation Entries page I receive the error:
“The Sales Line does not exist. Identification fields and values: Document Type=’1’, Document No.=’SO‑1310’, Line No.=’10000’”
Here’s what I know so far:
The lot is reserved but cannot be used in a new sales order.
The Reservation Status was changed to “Surplus” via configuration package and freed the availability list view, but the “reserved” indicator still shows in reports.
The error points to a missing sales line, which suggests that either the original sales order was deleted or a link is broken.
My questions:
What is the safest way to fully clear or cancel this “orphaned” reservation entry without causing data integrity issues?
Has anyone encountered a scenario where manually deleting the record in the Reservation Entries table was required — and if so, what were the side‑effects or warnings you observed?
After cleanup, what steps or reconciliation processes do you recommend to ensure the system reports correctly and no residual inventory reservation remains?
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