web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Business Central Excel...
Small and medium business | Business Central, N...
Answered

Business Central Excel Add-in not working

(0) ShareShare
ReportReport
Posted on by Esteban Navarro 241

Hello everyone, 

I'm trying to edit a General Journal using the Excel Add -In but I'm getting the following error. 

Error Loading Metadata Details: Please check server connection, verify the current user has proper access, and try again. Error message: 'Metadata was unable to be retrieved for entity General_Journals as it was not found.'

pastedimage1615304486146v1.png

I'm logged with the same account to Business Central and the Add-in. 

Thanks for the help. 

I have the same question (0)
  • Marco Mels Profile Picture
    Marco Mels Microsoft Employee on at

    Hello,

    What type of authentication are you using assuming this is OnPrem BC. What release is this?

    Thanks.

  • Verified answer
    Esteban Navarro Profile Picture
    Esteban Navarro 241 on at

    Hello,

    I found a solution. If I delete the Object ID 39 on the Web Services the Add-In works again.

    pastedimage1615472761637v1.png

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 1,717 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 995 Super User 2026 Season 1

#3
Khushbu Rajvi. Profile Picture

Khushbu Rajvi. 628 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans