Dear All,
I wondered if anyone else had come across an issue.
One of my clients has one customer where they don't have any discounts on them and the inventory items are set as special prices. Now we have checked the customer account and the sales & receivables setup and there are no settings in their to take discounts. We have changed the payment terms in case that had any bearing although this sales invoice is just an invoice it has not been applied to a payment yet. It doesn't matter what inventory item we use it still as soon as I post the sales invoice takes a discount on the net total. I compare that customer account to another account and I cannot see any differences and that doesn't take any invoice discount at all. Checked the personalised screen on sales invoices in case of any unseen fields that could be have any affect some they are not. We have created a new customer account and that is now working. But they are wanting to know the cause.
Any help would be greatly received.
Kind regards,
Kelly
