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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Retail serial number i...
Supply chain | Supply Chain Management, Commerce
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Retail serial number in barcode scanning

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Posted on by Danial47 142

Hi All,

I have some products with tracking dimension of serial number.

When I scan its barcode in MPOS retail, the system ask me to enter the serial number

123.PNG

So, I want to know how can i config the barcode setup to cover this issue?

Thanks

Regards

Danial

I have the same question (0)
  • Verified answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,527 Moderator on at
    RE: Retail serial number in barcode scanning

    If you are looking at adding a product to the cart and identifying the serial number from a single scan of the barcode, this is not available OOB. For most of the products, the standard process manufacturers follow is to have an EAN barcode for product identification and a serial number printed as a barcode for easier data entry. The serial number can be easily scanned into the field (in your screenshot) OOB.

    My recommendation based on past experience, enable serial number ONLY IF it is absolutely required.

  • Suggested answer
    a.qasem Profile Picture
    a.qasem 5 on at
    RE: Retail serial number in barcode scanning

    Hello Danial,

    While receiving or registering the product, make sure you register the exact serial numbers, then you may scan it or enter it manually on that field. *If not, you may face a complicated issues while posting statements due to stock availability*

    If serial numbers were entered randomly or by a number of sequences while receiving/registering, it's better to print it on all serialized products while receiving or registering the products, so it would be easier to handle by MPOS.

  • Danial47 Profile Picture
    Danial47 142 on at
    RE: Retail serial number in barcode scanning

    yes.

    no more info.

    thanks

  • Suggested answer
    huijij Profile Picture
    huijij 19,811 on at
    RE: Retail serial number in barcode scanning

    Hi Danial,

    Did you check the MS document about setting up bar codes:

    learn.microsoft.com/.../set-up-bar-codes

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