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Small and medium business | Business Central, N...
Answered

Bank Reconciliation

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Posted on by 17
Hi, we are new to business central in the past 3 months. We are struggling with the bank reconciliation process. We have hundreds of transactions to match every month and cannot seem to balance each month. Is anyone else struggling with this process as well? Thank you.
I have the same question (0)
  • Suggested answer
    Valentin Castravet Profile Picture
    31,340 Super User 2025 Season 2 on at
    Was your system setup to automatically import bank statements, or do you do it all manually? Do you manually match each transaction one by one, or do you use the auto match feature? Lots of people struggle if bank reconciliations are not automated. 
     
     
    Valentin Castravet
    Zander ERP Services
  • Suggested answer
    YUN ZHU Profile Picture
    95,329 Super User 2025 Season 2 on at
    Hi, in the latest version (BC23), you can use the Copilot feature to automatically match, which is a bit smarter than the standard Auto match feature.
    Introducing: Bank account reconciliation assistance with Copilot (2023 release wave 2)
     
    Hope this helps.
    Thanks.
    ZHU
  • Community member Profile Picture
    17 on at
    Hi, we use the auto match feature. It's not helping. :(
  • Suggested answer
    Valentin Castravet Profile Picture
    31,340 Super User 2025 Season 2 on at
    It is hard to help you without having more information, can you provide more details? Why are you not able to balance? Are transactions missing, or is it another reason?
     
    Valentin Castravet
    Zander ERP Services
  • Community member Profile Picture
    17 on at
    Hi, good question. We've ticked and tied all the transactions from the bank statement to what was entered in D365. The bank rec test report shows Sum of Differences = 0. However, the Statement Ending Balance is not equal to the Total Balance. Thank you.
  • Verified answer
    Jun Wang Profile Picture
    8,200 Super User 2025 Season 2 on at
    first of all you need to check if some info on the test report make sense.
     
    check if there are entries posted directly to account 101000, if yes, you need to exclude that amount cause direct posting bypassed bank ledger entries and won't reconcile
    the amount to be reconciled should be the difference between balance last statement and statement ending balance. for example, balance last statement is 100 dollar, the statement ending balance is 300 dollar, you need to reconcile 200 dollars.
     
    then user could use auto match together with manual matching to make sure the rows on each side match and total difference is zero.
     
    in your case, though error messages shows on the test report, it doesn't mean you won't be able to post it. 
    if you believe the matching is correct, go ahead and post it
     
    without further info, it is hard to recommend more steps but this might help you better understand the bank rec process.
    hope it helps
  • Community member Profile Picture
    6 on at
    I have the same issue.... the reconciliations are not very descriptive on the field names ... I have one number that doesn't match but not sure what it means.  all transactions have been doublechecked.  beginning and ending balances are correct. but the bank statement balance doesn't match.  what is the formula for this calculation??
  • MS-02102136-0 Profile Picture
    4 on at
    Hi there! The reason your GL and Bank account may not be matching is because when you post transactions to the bank you are using GL Account instead of Bank Account. 
    Your balancing account should always being Bank Account not GL Account.
     

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