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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Statement posting erro...
Supply chain | Supply Chain Management, Commerce
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Statement posting error related to settlement

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Posted on by Yorick W. 10

Hello everyone,

I ran into this error while trying to post a retail statement:

While processing the state Payments posted, generic exception encountered in retail statement XXXXXXXXXX in the controller : Posting results for journal batch number XXXXXXXXX      Voucher XXXXXXXX   No transactions are selected for settlement, although Settlement type: designated transactions was selected for customer XXXXXXX, voucher XXXXXXXX  .

Update has been cancelled because of an error.

Does anyone know the cause and a fix for this issue? 
All orders in the statement have been invoiced but I'm not able to finalize posting.

Kind regards,

Yorick

I have the same question (0)
  • Verified answer
    Shaimaa Abo Gabal Profile Picture
    Shaimaa Abo Gabal Microsoft Employee on at

    Hi Yorick,

    This happens when an invoice is marked for settlement manually out of statement scope, but it is still open for settlement.

    And it need data correction from DB to mitigate the issue , so if you are using cloud  version ,please submit an incident with MS to help you.

  • Yorick W. Profile Picture
    Yorick W. 10 on at

    Hi Shaimaa,

    Thank you for your explanation.

    This helped a lot!

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