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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Cancel work line in mo...
Supply chain | Supply Chain Management, Commerce
Answered

Cancel work line in mobile app WMS

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Posted on by Abel Camacho 8

Hello,

Is there any option to cancel a work line for a sales order in the mobile app?

The option in the system is the next

pastedimage1649872400061v1.png

Regards,

I have the same question (0)
  • Suggested answer
    WillWU Profile Picture
    WillWU 22,361 on at

    Hi partner,

    Please check the standard sales order mobile workspace:

    docs.microsoft.com/.../sales-orders-mobile-workspace

    Or if you create your own? Please check:

    docs.microsoft.com/.../mobile-platform-home-page

  • Abel Camacho Profile Picture
    Abel Camacho 8 on at

    Hi Will, thank you for your advice, but the question is for  the warehouse management app, not for a mobile workspaces.

    Regards,

  • Verified answer
    Danny Bilodeau Profile Picture
    Danny Bilodeau 4,918 Super User 2025 Season 2 on at

    Hello Abel,

    You cant do that currently.  The only available mobile device menu item is to cancel the whole work (Indirect Mode, Activity code =Cancel Work).  

    However, when executing work you can skip a line that you do not want to pick and do a "Full" to split the work and putaway what has been picked (which creates a new work for the "Full" Target License Plate). And then go back and cancel the work for the lines you want to cancel.  If that is not convenient, then you can probably extend the existing "Cancel Work" Activity code.

    Regards,

    Danny

  • Suggested answer
    Abel Camacho Profile Picture
    Abel Camacho 8 on at

    Thank you Danny,

    I will to try it and too short picking option with reason code that cancel/reduce the quantity.

    I think one option can works fine.

    Regards,

  • Danny Bilodeau Profile Picture
    Danny Bilodeau 4,918 Super User 2025 Season 2 on at

    Hi Abel,

    Be careful using the the Short Pick as it will likely adjust inventory or create Counting Work; although I guess you could always reject the count...  

    Good luck with your tests!

    Danny

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