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Small and medium business | Business Central, N...
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Approval Workflow question

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Posted on by 37
Hi all,
 
I'm working on a Purchase Invoice approval workflow using a Workflow User Group. The Group is set up as follows:
User A - Sequence 1
User B - Sequence 2
User C - Sequence 2
 
How do I alter the Workflow setup so it follows this logic:
1. Document sent for approval, status "Pending Approval", approval request sent to Sequence 1 approver
2. Sequence 1 approver approves, approval request is then sent to Sequence 2 approvers
3. Only one of the two specified Sequence 2 approvers approved the document, it is then released
 
I've been able to get this to work in UAT using the below setup, however I see an error along the lines of "Record type Purchase Line is not supported by this workflow response" so I think I've messed with the Workflow template too much, so think I need to begin again from scratch. When creating a new workflow with the same setup, it won't release the document until both Sequence 2 approvers approve the document.
 
Workflow Setup:
 
 
Then Response 1:
 
 
Then Response 2:
 
 
Thanks so much for all help in advance!!
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  • Suggested answer
    CU04021236-0 Profile Picture
    37 on at
    Approval Workflow question
    Hi all,
     
    Thank you so much for all of your replies! I tried out the suggestion from @Mohana Yadav and it worked perfectly! Here's the setup of the Workflow:
     
     
    And now only one second sequence approver is required to approve the document before it is released.
     
    Another sidenote regarding the error "Record type Purchase Line is not supported by this workflow response", this error was resolved by deleting the line "Release the Document" from the 'Then Response' field beside the final approval step.
     
    Thanks so much for your help, you're all the best!!
     
  • Suggested answer
    Jainam M. Kothari Profile Picture
    12,116 Super User 2025 Season 2 on at
  • Ramesh Kumar Profile Picture
    7,501 Super User 2025 Season 2 on at
    Approval Workflow question
    Hi,
     
    I hope below link can help setup the workflow
     
     
    Thanks
    Ramesh
     
    If this was helpful, please check the "Does this answer your question?" box and mark it as verified.
  • Verified answer
    Mohana Yadav Profile Picture
    60,616 Super User 2025 Season 2 on at
    Approval Workflow question

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